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    FAQ

    1)What payment methods do you accept?

    We accept payment methods such as PayPal, MasterCard, Visa, American Express, Apple Pay, Google Pay, Maestro, Shop Pay and Union Pay.

    2)How long will my order take to arrive at home?

    From the time it receives the tracking code,the order will take 7 to 14 business days to arrive at its destination.

    3)How should I go about returning a product?

    We have a 30-day money back satisfied policy, so if for any reason you are not satisfied with your purchase, you have 30 days to return it and be 100% refunded.

    Before making a return and have more information please contact us at info@pureinfancy.com

     4)Is it whashable?

     Absolutely,for the PureInfancy Comfort Otter, simply remove the electronic components before washing it, whereas for the PureInfancy ChildSeat, there is no problem, simply put it in the washing machine.

    5)Does the PureInfancy ComfortOtter have batteries?


    No, it does not have batteries!!
    It works with 3 AAA batteries.

    6)What PureInfancy products are made of??

    PureInfancy Products are made from eco-sustainable materials.

     

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